This assistant helps you locate solutions to resolve issues with your device.
To get started, select an issue from the right.
Data Connection / BrowserHelp with connection issues, slow speeds, disconnects, etc.
Device Settings and IssuesHelp with mobile hotspot device issues
Setup / ActivationHelp with activating and setting up the device
Troubleshooting Assistant > Issue Name > Sub Issue Name
Perform steps below
Click the numbered steps on the left and follow the instructions for each one, in order, until your issue is resolved.